National Women Helpline:- 181, a toll free helpline since its inception, has been reaching out 24×7 to women in distress across Uttarakhand. The helpline commenced functioning in collaboration with the women and child welfare and home departments provides both emergency and non emergency support 24 hours to the aggrieved women. SAMARPAN Society in association with Women and Child Development Department, Government of Uttarakhand launched National Women Helpline – 181.
Malnutrition Call Centre Uttarakhand :- Calls were made through the Call Center to Aganwadi Workers for taking information about the weight and health of the malnourished children. Based on this information, advice was given about the nutritious meals/food for the malnourished children.
HIV AIDS Helpline :- The Helpline was funded by USACS (Uttarakhand State Aids Control Society) for creating awareness to the people of Uttarakhand. The helpline undertakes the queries and creates awareness to the caller regarding HIV AIDS.
MGNREGS CallCentre:- In order to facilitate unskilled labour of Uttarakhand, the Department of Rural Development planned to provide services by opening a Call Centre for the rural people of Uttarakhand , where people can directly interact for their Queries, Demand for Work and Grievances. The Call Centre got operationalized w.e.f 1st June 2017.
RKSK Helpline: A toll free counselling helpline for the adolescents was started within the State Adolescent Health Resource Centre of the SNA. This innovative idea was appreciated by Ministry of Health & Family Welfare, which was later adapted by the other states. The Uttarakhand Adolescent toll free number is 1800-180-1200. This is a 4 terminal helpline where the calls are attended between 08:00 AM till 08:00 PM seven days a week by these 6 tele – counsellors. The operationalization of this Helpline was done by us from its inception (Dec 2011) till Jan 2015.